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Terms & Conditions

Welcome to Basker! This website is operated by BMG Nexus Limited, trading as Basker. Throughout the site, the terms “we,” “us,” and “our” refer to Basker. By accessing or using our website, including any purchases made through the store, you agree to comply with the terms and conditions set forth below.

Please read them carefully, as they apply to all visitors, customers, and other users of the site.

General Terms

This website is operated by Basker, a trading name of BMG Nexus Limited (Company No. 15279731). Throughout the site, the terms ‘we,’ ‘us,’ and ‘our’ refer to Basker and BMG Nexus Limited. By accessing it or buying from us, you agree to these terms. If you don’t agree, please do not use the site. 

Your Information & Account

You agree to provide accurate and current information when making a purchase or registering an account with us. It is your responsibility to promptly update any changes to your personal details.

We reserve the right to cancel orders if the information provided is inaccurate or appears to be fraudulent.

Product Availability & Pricing

We work hard to keep our product listings up to date, but availability cannot always be guaranteed. Prices are subject to change without notice. While we make every effort to display products as accurately as possible, we cannot guarantee the colors on your screen will match the actual product. Basker reserves the right to modify or discontinue products at any time.

Orders & Cancellations

We reserve the right to refuse or limit quantities on any order for any reason. In some cases, we may cancel orders or impose restrictions, such as limiting the number of items purchased per person or household.

If we cancel an order, we will notify you via the contact details provided.

Returns & Refunds

If you are not satisfied with your purchase, please refer to our Returns and Refund Policy for more information on refunds and exchanges. We take pride in delivering high-quality products, but if there’s an issue, we want to make it right.

Third-Party Services

Some of the services or features on our site are provided by third-party companies, such as payment gateways or shipping providers.

We are not responsible for the terms, conditions, or practices of these third-party services, so we encourage you to review their policies before using them.

Intellectual Property

All content on our website, including text, images, and designs, is the property of Basker or our content suppliers. You may not use, copy, or distribute any content without our explicit permission.

User Submissions

If you submit comments, reviews, or any other form of content to Basker, you grant us the right to use, modify, and publish this content without compensation. Any content that violates our terms, such as offensive or unlawful material, will be removed at our discretion.

Limitation of Liability

We strive to offer the best service possible, but we cannot guarantee that your experience will be completely error-free. Basker and its operators, BMG Nexus Limited, are not responsible for any direct or indirect damages resulting from the use of our products or services, to the maximum extent permitted by law.

Privacy

Your personal information is handled in line with our Privacy Policy.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time, so it’s important to check this page regularly. Continued use of our website after any changes constitutes your agreement to the new terms.

Contact Us

If you have any questions or concerns about these Terms & Conditions, feel free to contact us at hello@basker.uk. We’re here to help!